Useless car tracker and poor service

This tracker is soo useless. Today I pressed my panic button, they phoned me after 15 to 30 minutes, I dropped they WAITED AGAIN, and phoned after 5minutes again imagine🙄🙄 I dropped the call again, instead of them going an extra mile to see if m safe and call the number that i told them to call if they cant reach me, mxm they just didn’t bother again. And left me just like that. I regret using this netstar , i regret it. This panic button is soo useless. M praying for 2024 so i can get over this useless thing