Useless cancellation department

<p>15 Sept 2015 I phoned to do an early cancellation, I asked for the amount and it was provided. </p> <p>May 2016 I noticed they tried to take R91 from my old bank account, called and all was advised that the vehicle was cancelled etc.</p> <p>June 2016 I get another sms saying that I still owe R91 when I asked why it was because it was only cancelled in May 2016. </p> <p>Now today I get another sms even after all the emails and calls this is still not resolved.</p> <p> </p> <p>how can I be liable for R91 when Netstar failed to cancel my tracking unit on time which was suppose to be on the 15 Sept 2015.</p> <p> </p> <p>i am completely disappointed at this service level I have received it is now 12 months and 12 days this my account is still not closed with Netstar!!!! </p>