TM
Tshitshi M
1 reviews | Active since May 2020
05 Jul 2022, 15:30
useless bunch of illiterates
Netstar intsalled a tracking device for my car in 2013. I have been asking them to cancel my contract since 2020 but instead i'm being taken from pillar to post while they're deducting money from my accpount every month. I've been sending emails as was requested when I called them to cancel, but the emails get ignored instead. this is really disgusting
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Netstar's replyOfficial
18 Aug 2022, 09:38Good Day T****shi,
We would like to offer our apologies for the experience and delayed response. We understand your frustrations and Netstar is putting measures in place to improve our customer service with the safety of your vehicles in mind. We would like to find out if your query has been resolved and appreciate the opportunity to assist you if your needs haven’t been met. We look forward to your response.
Kind Regards
Netstar
We would like to offer our apologies for the experience and delayed response. We understand your frustrations and Netstar is putting measures in place to improve our customer service with the safety of your vehicles in mind. We would like to find out if your query has been resolved and appreciate the opportunity to assist you if your needs haven’t been met. We look forward to your response.
Kind Regards
Netstar
Netstar's reply18 Aug 2022, 09:38
Official
Good Day T****shi,
We would like to offer our apologies for the experience and delayed response. We understand your frustrations and Netstar is putting measures in place to improve our customer service with the safety of your vehicles in mind. We would like to find out if your query has been resolved and appreciate the opportunity to assist you if your needs haven’t been met. We look forward to your response.
Kind Regards
Netstar
We would like to offer our apologies for the experience and delayed response. We understand your frustrations and Netstar is putting measures in place to improve our customer service with the safety of your vehicles in mind. We would like to find out if your query has been resolved and appreciate the opportunity to assist you if your needs haven’t been met. We look forward to your response.
Kind Regards
Netstar