KM
Khatija M

1 reviews | Active since Mar 2009

28 Feb 2019, 15:34

Useless and disgusting service

Nestar overcharging me for months now, I cancelled netstarGO in December yet they still charging me, in January they said they do not charge pro-rata, so what is there excuse for still charging me this month. Tried calling and was transferred from pillar to post. when i want to cancel i'm reminded of the cancellation fee, yet they not providing the service i am paying for. Totally useless

0
Replies (1)
Netstar
Netstar's reply01 Mar 2019, 12:28
Official
Good Day Khatija
Thank you for your correspondence with Netstar, 
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell