CP
Cormari P

1 reviews | Active since Jan 2023

11 Jun 2025, 13:59

Useless and ********* company

Netstar is just one MASSIVE money making ****. It was NOT my decision to get a netstar tracker as they I was already unimpressed with them. My 1st car was on my mothers name and she wanted me to install a tracker to which I said okay fine (it helped the insurance work out a bit cheaper). I had the car for 2 years and then the engine gave problems, we had to sell the car as it would have just been too expensive to fix and the car wasn't even worth that much. That was almost 3 years ago. Netstar is STILL harassing my mother for payments. It got to the point where she closed her bank account because they were continuously debiting her! Fast forward to the present, I got my first car on my name and the insurance once again told me a tracker is mandatory but that they will organize it and it is part of my premium. 2 years later, cancelled insurance and netstar because i was trading in for a new vehicle. Imagine my surprise when a debit order for the amount of R390.00 went off of my account on the 07/06/2025 for a car that was traded in in February 2025. A car that has already been sold to someone new by the dealership. I logged into my netstar profile to check what is going on and the tracker was still active in a car that I no longer own!? They have been tracking a complete stranger without their knowledge or consent! This company is ********* and you WILL face the consequences of ****ming innocent people.

0
Replies (4)
Netstar
Netstar's reply11 Jun 2025, 15:49
Official
Good day Cormari, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards,
Netstar

CP
Cormari P's update11 Jun 2025, 17:29
Reviewer Update
Go ahead. I would love a call so that I can confirm that my account has been canceled and no further debit orders will go off. I have already called and the besides the tracker being made inactive, it was clearly an unsuccessful attempt at getting my money back. You people think we have all this money to waste when most of us are just living day to day and then companies like this with no morals also try to take us for a ride. This review was to WARN OTHERS AGAINST YOU. Just take a look at the amount of bad reviews you have, clearly you guys are in the business of robbing people and have no shame.
Netstar
Netstar's reply11 Jun 2025, 17:42
Official
 Good day Cormari, 

Thank you for highlighting this matter with us. We are sorry to hear that you feel this way about our service. Please note that this matter has been escalated for assistance. 

Regards,
Netstar 
Netstar
Netstar's reply12 Jun 2025, 16:28
Official
 Good day Cormari, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards, 
Netstar