1 reviews | Active since Jan 2012
Useless
<p>when i asked netstar to install a tracking device in my new vehicle, i also upgraded the current vhicle with an updated tracker system. i asked for the old one to be cancelled and the new one to be installed in the current vehicle. to my unpleasant surprise, a huge debit order goes off my account. i call their useless call centre/ offices after being on hold for ages, only to be told that i must speak to someone in retention as i am being charged for 2 tracker units on the current vehicle!!! i am still waiting for their useless people to contact me. i see it is time for me to change this provider!!!!</p>
Good day Mrs Naidoo
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Best regards,
Good day Mrs Naidoo
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Best regards,
Its obvious that this solution to my problem was lost in translation. Netstar owes me money for charging on 2 tracker units for 1 vehicle. i asked the lady who called me to credit the money to my netstar account so that i would be in credit. it was quite a surprise this morning to see that Netstar had debitted my account again!!!!!!! even though i am in credit.
so to make it easy for you all, let me spell it out for you so it is clear! just put the money that you owe me into my bank account!
i regret ever contracting with netstar! once my contract is over, i am cancelling with you *********** useless lot!!! BEWARE OF NETSTAR! run when you hear about them!!
Its obvious that this solution to my problem was lost in translation. Netstar owes me money for charging on 2 tracker units for 1 vehicle. i asked the lady who called me to credit the money to my netstar account so that i would be in credit. it was quite a surprise this morning to see that Netstar had debitted my account again!!!!!!! even though i am in credit.
so to make it easy for you all, let me spell it out for you so it is clear! just put the money that you owe me into my bank account!
i regret ever contracting with netstar! once my contract is over, i am cancelling with you *********** useless lot!!! BEWARE OF NETSTAR! run when you hear about them!!
Good day Mrs Naidoo
Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.
Kind regards
Denise
Best regards,
Good day Mrs Naidoo
Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.
Kind regards
Denise
Best regards,