Item: Netstar
Rating: 1
Author: Nick B

Netstar's replyOfficial

22 Mar 2024, 14:16

Good day Nick,

Thank you for reaching out to us. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you shortly.

Kind Regards,
Netstar

Netstar's reply22 Mar 2024, 14:16

Official

Good day Nick,

Thank you for reaching out to us. Please give us the opportunity to investigate your enquiry. One of our consultants will reach out to you shortly.

Kind Regards,
Netstar

NB

Nick B's updateReviewer Update

22 Mar 2024, 14:20

I see everybody who's complaining gets the same standard reply. Show you how USELESS and UNIMPORTANT their customers are to them. And how flippant they treat them. Once you signed their contract you become just a number.

NB

Nick B's update22 Mar 2024, 14:20

Reviewer Update

I see everybody who's complaining gets the same standard reply. Show you how USELESS and UNIMPORTANT their customers are to them. And how flippant they treat them. Once you signed their contract you become just a number.

Netstar's replyOfficial

22 Mar 2024, 14:45

Good day Nick,

Thank you for the reply. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance.

Kind regards
Netstar

Netstar's reply22 Mar 2024, 14:45

Official

Good day Nick,

Thank you for the reply. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance.

Kind regards
Netstar

Netstar's replyOfficial

22 Mar 2024, 14:48

Good day Nick,

Please note we tried to make contact with you with no avail. Please provide us with a convenient time that we can make contact with you or an alternative number we can reach you on.

Kind Regards,
Netstar

Netstar's reply22 Mar 2024, 14:48

Official

Good day Nick,

Please note we tried to make contact with you with no avail. Please provide us with a convenient time that we can make contact with you or an alternative number we can reach you on.

Kind Regards,
Netstar

NB

Nick B's updateReviewer Update

22 Mar 2024, 15:04

You did not let the phone ring long, did you? Two rings and before I could answer you put down🤬🤬🤬

NB

Nick B's update22 Mar 2024, 15:04

Reviewer Update

You did not let the phone ring long, did you? Two rings and before I could answer you put down🤬🤬🤬

Netstar's replyOfficial

22 Mar 2024, 15:19

Good day Nick,

Thank you for the reply. Please note we have escalated the matter to our internal team to make contact with you.

Kind regards
Netstar

Netstar's reply22 Mar 2024, 15:19

Official

Good day Nick,

Thank you for the reply. Please note we have escalated the matter to our internal team to make contact with you.

Kind regards
Netstar

NB

Nick B's updateReviewer Update

22 Mar 2024, 17:14

A woman called me, asked me what I wanted, I said the tel nr of their fitment centre in George. She said I must google it!!! The audacity. What did she I did the whole afternoon? Spent half an hour trying to get the number from CALL CENTERS!!
You must be delusional to think I will post any personal details on social media.
Please get your fitment centre in George to contact me.

NB

Nick B's update22 Mar 2024, 17:14

Reviewer Update

A woman called me, asked me what I wanted, I said the tel nr of their fitment centre in George. She said I must google it!!! The audacity. What did she I did the whole afternoon? Spent half an hour trying to get the number from CALL CENTERS!!
You must be delusional to think I will post any personal details on social media.
Please get your fitment centre in George to contact me.

Netstar's replyOfficial

22 Mar 2024, 17:30

Good day Nick,

Please note that we have contacted you and advised that the George branch is currently closed, and we further offered to assist.

Kindly respond to the email we have just sent you in order for us to assist you.

Kind Regards,
Netstar

Netstar's reply22 Mar 2024, 17:30

Official

Good day Nick,

Please note that we have contacted you and advised that the George branch is currently closed, and we further offered to assist.

Kindly respond to the email we have just sent you in order for us to assist you.

Kind Regards,
Netstar

Useles 'trackin' company