Update on my previous complain

Update on my previous complain<br> I had many calls and lots of promises, Detections will stop, and that I will be paid back,.<br> This month the money was deducted again...<br> There just don't seem to be a solution. Looks like the ombudsman will have to be my last resort.<br> I called again and again I don't even exists on the system. They try to put me through to accounts but no one answers.<br> Previous Complain:<br> Imposable to cancel account for ****** bakkie<br> More than 7 years ago my Bakkie was ******<br> Altech Netstar to this day deduct the money from my account every month.<br> I cannot even recall how many people I spoke to up to now.<br> I cannot even recall how many times I have been promised that they will call me back.<br> They even said, they will have to pay me back.....<br> If I call I get put through from the one to the other person until the line goes dead.<br> Most of the time they \struggle"to even find me on the system"