MS
Marinda S
1 reviews | Active since Dec 2019
09 Sept 2020, 08:19
Unsatisfactory Service
We have been trying more than a week to get Netstar to call either me or my friends wife for assistance with their vehicle but no avail - we emailed them a letter as per their request no feedback - we need to have a security check done on the vehicle because there is safety issues but they won't help????
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
10 Sept 2020, 09:22Good day Marinda,
Thank you for bringing this matter to our attention.
A consultant will contact you to assist.
Regards,
Netstar
Netstar's reply10 Sept 2020, 09:22
Official
Good day Marinda,
Thank you for bringing this matter to our attention.
A consultant will contact you to assist.
Regards,
Netstar
MS
Marinda S's updateReviewer Update
11 Sept 2020, 23:26Was contacted and promised a call back and technician would be send out to assist with the faulty unit but not SURPRISED THAT NONE OF THESE PROMISES WAS KEPT - still waiting for the phone call and no technician ????????
MS
Marinda S's update11 Sept 2020, 23:26
Reviewer Update
Was contacted and promised a call back and technician would be send out to assist with the faulty unit but not SURPRISED THAT NONE OF THESE PROMISES WAS KEPT - still waiting for the phone call and no technician ????????
Netstar's replyOfficial
12 Sept 2020, 11:40Good day Marinda,
Thank you for bringing this matter to our attention.
A consultant will contact you to assist.
Regards,
Netstar
Netstar's reply12 Sept 2020, 11:40
Official
Good day Marinda,
Thank you for bringing this matter to our attention.
A consultant will contact you to assist.
Regards,
Netstar