Unsatisfactory Service
<p>Hi</p> <p> </p> <p>I will not recommend Altech Netstar has a tracking company for vehicles.</p> <p>I have a tracker which was installed by Altech Netstar and there is always a request to check/test the tracker.</p> <p>I have called Netstar on the 16th of April 2016 requesting them to track and to let me know if the device is still working.</p> <p>There was no response from the company so I called back on the 18th of April 2016 to confirm and I gave the consultant times to check the device.</p> <p>This is the second time that this has happened with Altech Netstar.</p> <p>To date I have no response from the company.</p> <p>The previous time the manager sent me a report after i left a message on there site.</p> <p> </p> <p>This is poor service deliverance from the companies behalf, what will transpire if my vehicle is ******.</p> <p>There is no ways that I can cancel this policy because the fine print states that it is a contract for 36 months and if cancelled beforehand it must be paid in full. So I am stuck with this company until my contract ends.</p> <p>I am very unhappy with this and will not recommend them as a company for tracking.</p> <p> </p> <p>Thank you</p>
As telephonically discussed, I will investigate and I will revert back to you.
Kind regards
Denise
Best regards,
As telephonically discussed, I will investigate and I will revert back to you.
Kind regards
Denise
Best regards,
As per our telephonic conversation, you have informed me the supervisor from Customer Service did make contact with you.
This query has been resolved.
Kind regards
Denise
Best regards,
As per our telephonic conversation, you have informed me the supervisor from Customer Service did make contact with you.
This query has been resolved.
Kind regards
Denise
Best regards,
