TK
Tsholo K
1 reviews | Active since Mar 2018
22 Apr 2026, 13:30
Unresponsive to email requests.
Unresponsive. Doesn't attend to cancelation emails. 3months later, I am still waiting for communication!
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
22 Apr 2026, 13:41Good day Tsholo,
We sincerely apologize for the lack of communication and the frustration this has caused.
This is not the level of service we strive to provide.
Your feedback has been noted, and we are currently investigating what went wrong to ensure this does not happen again.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
We sincerely apologize for the lack of communication and the frustration this has caused.
This is not the level of service we strive to provide.
Your feedback has been noted, and we are currently investigating what went wrong to ensure this does not happen again.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Best regards,
Netstar's reply22 Apr 2026, 13:41
Official
Good day Tsholo,
We sincerely apologize for the lack of communication and the frustration this has caused.
This is not the level of service we strive to provide.
Your feedback has been noted, and we are currently investigating what went wrong to ensure this does not happen again.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
We sincerely apologize for the lack of communication and the frustration this has caused.
This is not the level of service we strive to provide.
Your feedback has been noted, and we are currently investigating what went wrong to ensure this does not happen again.
Please note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Best regards,
TK
Tsholo K's updateReviewer Update
22 Apr 2026, 14:40Thank you.
Stanley contacted me. He will provide feedback within 24hrs.
Stanley contacted me. He will provide feedback within 24hrs.
TK
Tsholo K's update22 Apr 2026, 14:40
Reviewer Update
Thank you.
Stanley contacted me. He will provide feedback within 24hrs.
Stanley contacted me. He will provide feedback within 24hrs.
Netstar's replyOfficial
22 Apr 2026, 14:52Good day Tsholo,
Thank you for your response. We acknowledge that Stanley has contacted you and will provide feedback within the next 24 hours.Please note that we will be closing this ticket on our side, as the matter has been referred to the relevant department for further assistance.
Kind Regards,
Netstar
Thank you for your response. We acknowledge that Stanley has contacted you and will provide feedback within the next 24 hours.Please note that we will be closing this ticket on our side, as the matter has been referred to the relevant department for further assistance.
Kind Regards,
Netstar
Best regards,
Netstar's reply22 Apr 2026, 14:52
Official
Good day Tsholo,
Thank you for your response. We acknowledge that Stanley has contacted you and will provide feedback within the next 24 hours.Please note that we will be closing this ticket on our side, as the matter has been referred to the relevant department for further assistance.
Kind Regards,
Netstar
Thank you for your response. We acknowledge that Stanley has contacted you and will provide feedback within the next 24 hours.Please note that we will be closing this ticket on our side, as the matter has been referred to the relevant department for further assistance.
Kind Regards,
Netstar
Best regards,