1 reviews | Active since Feb 2014
Unreliable service from Netstar
Netstar installed tracking device on my vehicle, they confirmed that the device is active. A month later I called to test the device, they could not locate my vehicle saying, the device is not active. They promised to send the technician within 48 hours, that didn't happen.
One month passed by, I called to test again, they said they couldn't locate my vehicle because the device don't show to be active. I told them that I will be reversing the premiums because they didn't keep their side of the contract.
What if my car was ****** and wanted they to track it? Why should I pay for the services not rendered?
I reversed some premium I had paid. Now they keep calling me forcing me to pay for the service which they failed to provide.
I am disappointed and angry.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards,
Netstar
All you care about is money coming to you. You even failed to send the technician to solve the problem, all you do is pressurizing that you get the money I owe you for not providing what you promised, that's ridiculous.
Cancel your one-sided contract and leave me in peace.
All you care about is money coming to you. You even failed to send the technician to solve the problem, all you do is pressurizing that you get the money I owe you for not providing what you promised, that's ridiculous.
Cancel your one-sided contract and leave me in peace.