1 reviews | Active since Aug 2017

13 Jun 2023, 16:57

UNPROFESSIONAL

i tried to contact NETSTAR several times, only to be placed on hold and the phone being hung up after 20mins of holding, ive used the whatsapp contact info to request to be called back by almost all the departments, still no one has called me... my car has been broken for 3 months now, standing at the renault dealership in weltevreden park, they have tried everything to ghet my car fixed and have now resorted to having the NETSTAR tracker intallation checked, but they would like for a netstar rep to contact them, but it seems netstar is refusing to contact them, the more i ask the more i get ignored..

CAS *** V4H3 CAS *** J7T6

0
Replies (2)
Netstar
Netstar's reply13 Jun 2023, 17:05
Official
Good day 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar 

Netstar
Netstar's reply26 Jun 2023, 17:49
Official
Good day Mr Van Eyk, 

We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Kind regards 
Netstar