1 reviews | Active since Dec 2016
UNNECESSARY PENALTY - TRACKER
I know this company by the name TRACKER. It provides tracking service on motor vehicles and I've been a faithful Tracker client for many years on all my cars except one which was a Classic Mercedes Benz for which I approached Mix Telematics' Beame product.
I purchased a third motor vehicle which I used as a luxury and which I did not really need some 10 months ago and had a Tracker unit installed. Recently my health deteriorated and my wife and I will be moving to a retirement village as a result. I have therefore decided to sell this third car (to Webuycars) which I did two days ago. I got a surprise when I wanted to cancel the Tracking service.. When you sell a car before the '3 year contract' you need to pay a substantial penalty. Effectively this, sort of, means that you should not sell your car. In the beginning of this year when I sold my Classic Merc, Mix Telematics did not even flinch and cancelled the service forthwith. And this was for a first time client. Makes you think, doesn't it? It almost makes me think that this is equal to me charging God a penalty because my health started deteriorating before I could reach 70???
I just think that it is totally unfair to expect a person to buy another third car so that, that third car could get a Tracking unit.
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard
Best regards,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard
Best regards,
