******** debit...again

<p> I called in 3 weeks ago regarding a debit order that went off against my account on 01 July 2016 despite me having canceled my policy with you over a year ago.</p> <p>I spoke to Jo-anne Smit whom I have received terrible customer service from, in the past. She promised to have the funds reversed immediately however that still hasn't been in done.</p> <p>Just because you have my banking details doesn't authorize you to debit my account any how you choose. That is my personal account and not yours. What you did is ******* and ******** and I now live in fear, worried how much more your shady company will help themselves to in my account.</p> <p>Reverse that amount asap and delete my banking details!!!!!!!</p>