MN
MERVIN N

1 reviews | Active since Oct 2014

03 May 2017, 11:00

******** debit

<p>altech netstar, has been debiting my account since 2016 june, for a vehicle i dont even own</p> <p>upon addressing the situtation they say it was my fault, i because i didnt answer my phone.</p> <p>so they took it upom themselves, because they had my banking details to debit me, and renew my contract .</p> <p>they cant provide me with a signed debit order authorization. how are banks validating ******** debits....?</p> <p> </p> <p>i had escalated this matter to a supervisor who is so rude. altech netstar is not a company to risk your life and vehicle with.</p>

0
Replies (2)
Netstar
Netstar's reply03 May 2017, 16:11
Official

Good day Mrs Naidu

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar
Netstar's reply12 May 2017, 10:31
Official

Good day Mrs Naidu

Thank you for taking my call. I have provided you with feedback from the relevant department.

This query has been resolved.

Kind regards

Denise