JM
JOSEPH M
1 reviews | Active since Oct 2017
29 Aug 2025, 21:01
Unit Malfunctioning
Its been less than a month since I installed a unit to my other with Nestar. Their unit is malfunctioning sometime is show location of my car and sometimes not. I have reported this 3 times already but no solution have implemented.
Note : I have a lower unit installed by them in my other car and it always shows the location of my car with no problem.
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
30 Aug 2025, 07:47Good day Joseph,
We are terribly sorry for the issues you are having with your unit.
Please allow us an opportunity to investigate matter and we will get back to you as soon as possible.
Kind Regards,
Netstar
We are terribly sorry for the issues you are having with your unit.
Please allow us an opportunity to investigate matter and we will get back to you as soon as possible.
Kind Regards,
Netstar
Best regards,
Netstar's reply30 Aug 2025, 07:47
Official
Good day Joseph,
We are terribly sorry for the issues you are having with your unit.
Please allow us an opportunity to investigate matter and we will get back to you as soon as possible.
Kind Regards,
Netstar
We are terribly sorry for the issues you are having with your unit.
Please allow us an opportunity to investigate matter and we will get back to you as soon as possible.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
01 Sept 2025, 11:16Good day Joseph,
Please note that our Consumer Product Support Team contacted the driver to make arrangements for attendance and the driver said he is busy.
Kindly contact driver to enquire when he can be contacted for arrangements.
Kind Regards,
Netstar
Please note that our Consumer Product Support Team contacted the driver to make arrangements for attendance and the driver said he is busy.
Kindly contact driver to enquire when he can be contacted for arrangements.
Kind Regards,
Netstar
Best regards,
Netstar's reply01 Sept 2025, 11:16
Official
Good day Joseph,
Please note that our Consumer Product Support Team contacted the driver to make arrangements for attendance and the driver said he is busy.
Kindly contact driver to enquire when he can be contacted for arrangements.
Kind Regards,
Netstar
Please note that our Consumer Product Support Team contacted the driver to make arrangements for attendance and the driver said he is busy.
Kindly contact driver to enquire when he can be contacted for arrangements.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
01 Sept 2025, 15:30Good day Joseph,
We are pleased to see that your attendance is booked for tomorrow at 5pm.
Once again we apologize foe any inconvenience this may caused.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
We are pleased to see that your attendance is booked for tomorrow at 5pm.
Once again we apologize foe any inconvenience this may caused.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
Best regards,
Netstar's reply01 Sept 2025, 15:30
Official
Good day Joseph,
We are pleased to see that your attendance is booked for tomorrow at 5pm.
Once again we apologize foe any inconvenience this may caused.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
We are pleased to see that your attendance is booked for tomorrow at 5pm.
Once again we apologize foe any inconvenience this may caused.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
Best regards,