AP
Adrian P
1 reviews | Active since Oct 2020
03 Oct 2022, 13:33
Uninstalling of early warning system
HI please let someone phone for uninstallation of your early warning as it is not doing what was advertised. I want other tracking company to come and install a tracker system urgently in my car but not before yours is out.
Thanks Adrian
Helpful (0)
Replies (2)0
Replies (2)AP
Adrian P's updateReviewer Update
04 Oct 2022, 08:28Hi Netstar.
ONES AGAIN THANK YOU FOR THE WONDERFULL SERVICE RECIEVED FROM YOU.
Got your early warning system installed in my car on the 17th of September. Only to to discover the tags is not working. Technician come out and replaced the tags. I then found out the location off the vehicle on the app is incorrect. The log book did not work as well..
The technician installed a new unit for me on Tuesday last week. Only to find out there is an hour to two hours delay on the tags if you drive without them.
Got a sms msg eventually and did not reply and 48hours later no one tried to contact me.To make sure if everything is fine.
So my question why do I have this unit that is not working as advertised. Try to contact your senior manager to no avail. Take my hard earn money and can't even talk to there customers..
I went to check where this unit was installed you can see where they wedge something in and damage my car. Not visible until you take the front of the glove box off then you can see it..
Had to get the technician to come and uninstall the unit for me. Thanks.
Your technician's was always friendly and helpfull as far as possible. Your unit not as much...
Thanks Barry and team for trying you're out most best to resolve this problem...
P.s. This after I decided to give you another change a till today you can't tell me how long the nano that was installed my car does not work that I was paying for every month..
ONES AGAIN THANK YOU FOR THE WONDERFULL SERVICE RECIEVED FROM YOU.
Got your early warning system installed in my car on the 17th of September. Only to to discover the tags is not working. Technician come out and replaced the tags. I then found out the location off the vehicle on the app is incorrect. The log book did not work as well..
The technician installed a new unit for me on Tuesday last week. Only to find out there is an hour to two hours delay on the tags if you drive without them.
Got a sms msg eventually and did not reply and 48hours later no one tried to contact me.To make sure if everything is fine.
So my question why do I have this unit that is not working as advertised. Try to contact your senior manager to no avail. Take my hard earn money and can't even talk to there customers..
I went to check where this unit was installed you can see where they wedge something in and damage my car. Not visible until you take the front of the glove box off then you can see it..
Had to get the technician to come and uninstall the unit for me. Thanks.
Your technician's was always friendly and helpfull as far as possible. Your unit not as much...
Thanks Barry and team for trying you're out most best to resolve this problem...
P.s. This after I decided to give you another change a till today you can't tell me how long the nano that was installed my car does not work that I was paying for every month..
AP
Adrian P's update04 Oct 2022, 08:28
Reviewer Update
Hi Netstar.
ONES AGAIN THANK YOU FOR THE WONDERFULL SERVICE RECIEVED FROM YOU.
Got your early warning system installed in my car on the 17th of September. Only to to discover the tags is not working. Technician come out and replaced the tags. I then found out the location off the vehicle on the app is incorrect. The log book did not work as well..
The technician installed a new unit for me on Tuesday last week. Only to find out there is an hour to two hours delay on the tags if you drive without them.
Got a sms msg eventually and did not reply and 48hours later no one tried to contact me.To make sure if everything is fine.
So my question why do I have this unit that is not working as advertised. Try to contact your senior manager to no avail. Take my hard earn money and can't even talk to there customers..
I went to check where this unit was installed you can see where they wedge something in and damage my car. Not visible until you take the front of the glove box off then you can see it..
Had to get the technician to come and uninstall the unit for me. Thanks.
Your technician's was always friendly and helpfull as far as possible. Your unit not as much...
Thanks Barry and team for trying you're out most best to resolve this problem...
P.s. This after I decided to give you another change a till today you can't tell me how long the nano that was installed my car does not work that I was paying for every month..
ONES AGAIN THANK YOU FOR THE WONDERFULL SERVICE RECIEVED FROM YOU.
Got your early warning system installed in my car on the 17th of September. Only to to discover the tags is not working. Technician come out and replaced the tags. I then found out the location off the vehicle on the app is incorrect. The log book did not work as well..
The technician installed a new unit for me on Tuesday last week. Only to find out there is an hour to two hours delay on the tags if you drive without them.
Got a sms msg eventually and did not reply and 48hours later no one tried to contact me.To make sure if everything is fine.
So my question why do I have this unit that is not working as advertised. Try to contact your senior manager to no avail. Take my hard earn money and can't even talk to there customers..
I went to check where this unit was installed you can see where they wedge something in and damage my car. Not visible until you take the front of the glove box off then you can see it..
Had to get the technician to come and uninstall the unit for me. Thanks.
Your technician's was always friendly and helpfull as far as possible. Your unit not as much...
Thanks Barry and team for trying you're out most best to resolve this problem...
P.s. This after I decided to give you another change a till today you can't tell me how long the nano that was installed my car does not work that I was paying for every month..
Netstar's replyOfficial
04 Oct 2022, 11:14Good day Adrian,
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We take all feedback seriously and our team is working to make sure our all our clients are satisfied.
Kind regards,
Netstar Team
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We take all feedback seriously and our team is working to make sure our all our clients are satisfied.
Kind regards,
Netstar Team
Netstar's reply04 Oct 2022, 11:14
Official
Good day Adrian,
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We take all feedback seriously and our team is working to make sure our all our clients are satisfied.
Kind regards,
Netstar Team
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through and thank you for raising this matter with us. We take all feedback seriously and our team is working to make sure our all our clients are satisfied.
Kind regards,
Netstar Team
