Unhappy potential customer

Item: Netstar
Rating: 1
Author: Alvin V

This company has the worst service, I arranged for tracking, and it's been 3 weeks waiting, when they finally call to say we are coming, they tell me a date and a time it's now an hour over their stated time and I had to cancel all my plans for nothing.

Helpful (0)

Replies (2)

Netstar's replyOfficial

28 Jul 2023, 12:22

Hi Alvin

Thank you for flagging this serious matter with us, we are here for you. One of our trained professionals will be in contact with you for assistance.

Regards,
Netstar

Netstar's reply28 Jul 2023, 12:22

Official

Hi Alvin

Thank you for flagging this serious matter with us, we are here for you. One of our trained professionals will be in contact with you for assistance.

Regards,
Netstar

Netstar's replyOfficial

29 Jul 2023, 09:39

Hi Alvin

We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards
Netstar

Netstar's reply29 Jul 2023, 09:39

Official