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dany A

1 reviews | Active since Sept 2016

07 Mar 2018, 10:12

unfairly charged

it is the worst company you can partner with to track your car !! literally their faults are as followed: No invoices received, you will only get a debit order. they would not tell you exact location of your vehicle rather where nearest tower. and the customer service is pathetic i sold my car informed them on call centre that look i have sold my car, they still went on debit my account which i had told my bank to reverse as why should i pay for something that one isnt using. Now they have put my name in defaults on transunion credit report. out of that i only owe them R96 but they have put in R396 to my account. Please rather track your vehicles with Beame or Car track. They are best and accurate.

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Replies (1)
Netstar
Netstar's reply07 Mar 2018, 12:47
Official

Good Day Danyal,

Thank you for your correspondence with Altech Netstar,

As per our telecom, please be advised your query has been escalated to our legal department.

My sincere apologies for the inconvenience caused.

kind Regards,
Ziyanda

Best regards,