Unfair Contract Terms and Cancellation Charges

I contacted the company to cancel my tracker subscription after selling my vehicle, only to be informed that I had allegedly signed a fixed-term 3-year contract, something that was never clearly communicated to me or made apparent at the time of signing up. I have requested the initial call recording as well.

I am now being told that I must either pay a cancellation fee of R2600 or continue paying for a tracker linked to a vehicle I no longer own. On top of that, if I purchase a new vehicle in the future, I would still need to pay an additional R650 for a replacement unit. This is extremely unreasonable.

A fixed-term contract for a vehicle tracker service, especially under these circumstances, does not seem fair or consumer-friendly. I am highly dissatisfied with both the lack of transparency and the inflexible resolution being offered.