Unfair business practice

Item: Netstar
Rating: 1
Author: Ephraim Maluse Ledwaba eledwaba

Netstar is now harrasing me foe payments on the service I never requested in th3 1st place I don't like and don't need netstar in my car it was instruction from budget to install the device so I canceled budget now I'm stuck with a netstar device where as a have a perfect working device in my car, if they don't stop harrasing me I will raise it with the ombudsman. Beacuse it will affect my credit ratings , while they just need money from me. This is unfair business practice by budget and netstar.

Helpful (0)

Replies (5)

Netstar's replyOfficial

17 Jul 2025, 12:09

Good day Ephraim,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team, for further assistance.

Kind regards
Netstar

Netstar's reply17 Jul 2025, 12:09

Official

EMLe

Ephraim Maluse Ledwaba eledwaba's updateReviewer Update

17 Jul 2025, 16:54

So sad that netstar retention are demanding R R1 216.29 from me, they should ask budget to pay this amount as for me I can assure Netstar I won't pay the requested amount, still have to take my car to dealership as the unit has caused a rattle on the dashboard and is a brand new car. So I will also be sending them an invoice for the costs from dealership.

EMLe

Ephraim Maluse Ledwaba eledwaba's update17 Jul 2025, 16:54

Reviewer Update

Netstar's replyOfficial

17 Jul 2025, 17:17

Good day Ephraim,

Thank you for the reply. Please note the matter has been escalated to our internal team for further assistance.

Kind regards
Netstar

Netstar's reply17 Jul 2025, 17:17

Official

Good day Ephraim,

Thank you for the reply. Please note the matter has been escalated to our internal team for further assistance.

Kind regards
Netstar

EMLe

Ephraim Maluse Ledwaba eledwaba's updateReviewer Update

17 Jul 2025, 17:27

Next week I taking the car to dealership like I said if that amount is still requested from me then expected costs from dealership and I need this device removed from my car

EMLe

Ephraim Maluse Ledwaba eledwaba's update17 Jul 2025, 17:27

Reviewer Update

Next week I taking the car to dealership like I said if that amount is still requested from me then expected costs from dealership and I need this device removed from my car

Netstar's replyOfficial

17 Jul 2025, 17:40

Good day Ephraim,

Thank you for your correspondence.

Kindly note the matter has been escalated to our internal team for further assistance.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar

Netstar's reply17 Jul 2025, 17:40

Official