Unfair

<p>I reported a faulty device on my car last year Dec 2016. In Jan a techinician was sent to fix it and all was gud.</p> <p> </p> <p>On the 28 July 2017,an amount of R661.20 was deducted from my account. When i enquire abouthe deduction, i was advised that it was a fee to fix the device which i was never told about.</p> <p> </p> <p>I was later advised that my money will be refunded to me as my device was out of warrant and again was never notified about it.</p> <p> </p> <p>Last week Friday 11 August 2017 i was advise that the money will be into my account and still nothing. I will then forward this complain to Ombudsman as i'm tired of waiting. This is really inconviniencing me as i had things to do with that cash.</p> <p> </p> <p>Regards,</p> <p>Zodwa </p>