unconcerned company

<p>i tried speaking to someone with regard to my car tracking contract to no avail, i sent an email with hopes that someone will call to sort my issue. have been paying this contract for a while even though i no longer have the vehicle, debit orders keep going off my account. here is my email to them:</p> <p>Hi</p> <p> </p> <p>My contract was supposed to be long expired why is there still debit orders going off my account?</p> <p>I no longer have the vehicle that the tracking system is installed in for the past year and a half. Kindly send me a statement of when this contract was supposed to be over and reconcile my account, there should definitely be a refund that is due to me.</p> <p> </p> <p>and their response:</p> <p>Thank you for your correspondence with Altech Netstar.</p> <p> </p> <p>Your cancellation has been processed as per your request.</p> <p> </p> <p>Please be advised that all cancellations are subject to a 30 day notice period.</p> <p> </p> <p>The last debit order will include any outstanding balances on your account.</p> <p> </p> <p>Should you require further tracking and recovery services, kindly contact us. We have various specials for existing and new clients.</p> <p> </p> <p>Thank you for being a loyal customer of Altech Netstar.</p> <p> </p> <p>For further enquiries kindly contact our Retention Department on ***.</p> <p> </p> <p>i mean really you they even attempt reading a customers email properly?</p>