Unclosed compartment and i know where device is

<p>since the month of May i have complained to Altech (CAS ********** ) that 1. compartment was not properly closed 2. i know where device is. Through a thousand calls to them and no show from them i have been left frustrated and as i have informed them i feel that the negligence poses a risk to my life as what is the purpose of the device if i know where it is. I have been waiting for cancellation from Nobuhle at Rentention, up tp today I'm still waiting for response as the matter has been escallated ever since :( I have even lost track of names of people i spoke with...Nobuhle, Andea, Joan, Matsobane, Lucia, getrude, Reitumetsi. All i want is for this cover to be cancelled. I will repair the compartment and get a better responsive company to handle my tracking.</p> <p> </p> <p>thank u</p>