LG
Lyall G

1 reviews | Active since Mar 2021

17 Jul 2023, 16:00

Unbelievable lack of service

Couldn't be bothered to take your call or call you back as mentioned by the request form and WhatsApp bot. Save your time and frustration, the service is poor.

0
Replies (2)
Netstar
Netstar's reply17 Jul 2023, 16:05
Official
Hi Lyall

We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied. We are happy to handle your case, please note one of our trained consultants will be in contact with you for assistance.

Regards
Netstar
Netstar
Netstar's reply17 Jul 2023, 16:43
Official
Hi Lyall

We are pleased to let you know that your query has been escalated to the cancellation department and they should provide feedback shortly. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards
Netstar