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Rika B

1 reviews | Active since Aug 2014

08 Feb 2026, 20:21

Unauthorized double deductions

After my review netstar informed me that a refund will be passed on the double deduction. Still no refund.

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Replies (2)
Netstar
Netstar's reply09 Feb 2026, 06:46
Official
Good day Rika, 

Please be advised that your query has been escalated to our internal team for assistance. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar

Best regards,

Netstar
Netstar's reply09 Feb 2026, 10:21
Official
Good day Rika 

Kindly note that your refund has been processed, please note all refunds take 7-14 working days. Should you need any further assistance please don't hesitate to contact us. 

Regards 
Netstar 

Best regards,