NC
Nadia C
1 reviews | Active since Aug 2021
01 Aug 2022, 22:52
Unauthorized debit order
I was advised at the end of June that my account was successfully canceled by a lady by the name of Mariam. My car was written off and the insurance company settled the outstanding amount as per the agreement Now I get double debited for last month and this. What incompetence!
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Replies (2)0
Replies (2)
Netstar's replyOfficial
02 Aug 2022, 09:56Good day Nadia,
We have noted your query and would like to assist you in any way that we can. We have escalated complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar
We have noted your query and would like to assist you in any way that we can. We have escalated complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar
Netstar's reply02 Aug 2022, 09:56
Official
Good day Nadia,
We have noted your query and would like to assist you in any way that we can. We have escalated complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar
We have noted your query and would like to assist you in any way that we can. We have escalated complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Kind regards,
Netstar
Netstar's replyOfficial
03 Aug 2022, 14:13Good day Nadia,
Thank you for your patience.
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
Thank you for your patience.
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
Netstar's reply03 Aug 2022, 14:13
Official
Good day Nadia,
Thank you for your patience.
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar
Thank you for your patience.
We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. If you need further assistance, please do not hesitate to contact us.
Kind regards,
Netstar