TM
Themba M
1 reviews | Active since Feb 2025
03 Feb 2025, 10:23
Unathorised Debit order
I'm using netstar tracker through my insurance..they have added an additional services which i did not agree on..I called and informed them to cancel the service. They promised to cancel it.till today they are still debiting my account.. NETSTAR RDGB*** .Please cancel this ASAP.
Helpful (0)
Replies (4)0
Replies (4)
Netstar's replyOfficial
03 Feb 2025, 10:40Good day Themba,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate and get back to you.
Kind regards
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate and get back to you.
Kind regards
Netstar
Netstar's reply03 Feb 2025, 10:40
Official
Good day Themba,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate and get back to you.
Kind regards
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate and get back to you.
Kind regards
Netstar
Netstar's replyOfficial
03 Feb 2025, 11:47God day Themba,
Please note our internal team has advised conatct was made and the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Please note our internal team has advised conatct was made and the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Netstar's reply03 Feb 2025, 11:47
Official
God day Themba,
Please note our internal team has advised conatct was made and the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Please note our internal team has advised conatct was made and the matter has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
TM
Themba M's updateReviewer Update
03 Feb 2025, 12:00I received an email stating that i had a discussion with Sipho Ntoampe,of which i never had any discussion with anyone. He then sent a proof of cancellation. Is it possible to be assisted fair from your company,please.
TM
Themba M's update03 Feb 2025, 12:00
Reviewer Update
I received an email stating that i had a discussion with Sipho Ntoampe,of which i never had any discussion with anyone. He then sent a proof of cancellation. Is it possible to be assisted fair from your company,please.
Netstar's replyOfficial
03 Feb 2025, 12:17 God day Themba,
We will look into this matter and ensure that your case is handled to your satisfaction.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
We will look into this matter and ensure that your case is handled to your satisfaction.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Netstar's reply03 Feb 2025, 12:17
Official
God day Themba,
We will look into this matter and ensure that your case is handled to your satisfaction.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
We will look into this matter and ensure that your case is handled to your satisfaction.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar