Unacceptable,pathetic customer service

Worst customer service . Tracker has not been working on the car for 1 month, the app is not showing my vehicle .

Tested the panic button and received no response . Tried contacting customer service on landline and did not receive a response . Emailed cs@netstar twice and did not receive a response.

Got a email yesterday regarding a increase from th 1st of feb to R231 but then recieved a debit order for that amount in December .

Just unacceptable service from a tracking company ,will not recommend anyone in the future. Trust you guys with my car and this is the service we receive