Unacceptable Service from Netstar - Incorrect Debits Continue 😡

"I'm extremely disappointed and frustrated with Netstar's ongoing issues with incorrect debits from my account. For the second time, they've debited an incorrect amount - this time R925! Despite my dissatisfaction, they refuse to close my account.

Last time, it took 2 months to get a refund. Why is this happening again? 😤 Their lack of attention to detail and poor customer service is unacceptable. I demand better, and if nothing changes, I'll have no choice but to take further action.

I refuse to waste my time explaining this to consultants who lack empathy and clearly aren't equipped to help. I want to speak directly to a manager or team leader NOW to resolve this issue