AM
Andrew M

1 reviews | Active since Jul 2025

06 Jul 2025, 06:39

*****ulent charges from Netstar for non-existent contracts

Netstar has starting charging me again for contracts that were cancelled years ago. One contract was cancelled over 15 years ago when the car was sold! Over a year ago they suddenly started reprocessing the debit orders. When I had them returned by the bank, their collection agents started harassing me for non- payment. I spoke to several people at Netstar to explain the situation and no matter the promises the ******* debits and harassment continue. For another one of the cars I sold in 2016 and cancelled my contract they have continued debating my account *******ly for years inspite of me calling and advising them if the cancellation on several occasions. I then asked them what car they were tracking and they told me that they were not tracking any vehicle! They then started re-tracking this car which has has another owner. So they were charging for no service provided and then started tracking a car that belonged to someone else! I find their methods highly suspect and tantamount to *****! I cannot get anyone at Netstar or their dubious collection agents to resolve these matters for over a year now. Can anyone help?

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Replies (1)
Netstar
Netstar's reply07 Jul 2025, 06:59
Official
Good day Andrew,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. 

Please note that we will be sure to get our Internal Team to resolve this matter as soon as possible.

Kind Regards,
Netstar