two years later!!! unauthorised debit order
<p>i took out insurance with oakhurst in 2014 when i bot my car, i was adviced to go put in a tracker in my car. which i did. after a monthe i cancelled with oakhurst and with netstar. i was advised to go remove the tracker and pay the penalty settlement which i did, which was about a thousand or so i cant remember. its been two years now with no tracker and i get called that my account is overdue for the tracker with 2 months. i asked them to check if the tracker is in my car, they even said my car is brown n its white!! they called greenstone to check if i indeed removed it, greenstone confirmed that it was and netstar confirmed they cant locate my car which indeed the tracker is not in there. i find it wierd that even if i had enetered in a contract with netstar and say for eg. they didnt cancel by mistake, why only realise 2 years later to bill me? i find it absurd that you are wanting me to pay for a cancelled contract which was payed for and does not even exist TWO YEARS LATER!! CUSTOMER SERVICE HEH? you guys need to cancel this ****. asap.</p>
Good day Zanele
As our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Zanele
As our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Hi Denise
Please call me back, you have rude stafff. Please call me back and lets deal with this.
Hi Denise
Please call me back, you have rude stafff. Please call me back and lets deal with this.
Good day Zanele
Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.
Awaiting your response.
Kind Regards
Denise
Good day Zanele
Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.
Awaiting your response.
Kind Regards
Denise
Good day Zanele
As per your email you ahve requested that I call you at 10h00.
Kind regards
Denise
Good day Zanele
As per your email you ahve requested that I call you at 10h00.
Kind regards
Denise
Good day Zanele
Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.
Awaiting your response.
Kind Regards
Denise
Good day Zanele
Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query.
Awaiting your response.
Kind Regards
Denise
