TS
Trudi S

1 reviews | Active since May 2009

25 Jun 2015, 08:29

Trying to cancel contract

After sending an e-mail to different addresses at Netstar( [Email Removed] [Email Removed] and also a lady called Glenda August at the accounts department that deals with this account) and getting NO RESPONSE after e-mails were read, I tried to call the customer services without having any success of the phone being answered, I am still trying to find out HOW TO CANCEL THE CONTRACT as the vehicle was sold.<br> Is it that difficult to inform a customer what the process is?<br> Why should I pay for a tracking system in a vehicle that we no longer own?<br> Come on Netstar! You service is the worst!

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Replies (1)
Netstar
Netstar's reply25 Jun 2015, 08:39
Official
Hello T,

As per our telephonic discussion, I will cancel the account and send you proof of cancellation via E-mail. I once again apologise for what transpired.

Kind regards
Treven