MB
Michael B
1 reviews | Active since Sept 2017
12 Sept 2017, 22:47
Trip log request
Netstar have yet to send me a trip log request for a vehicle of mine that has one of their tracking units. I have been in touch with the call centre on 5 separate occasions over a 10 day period and everytime I deal with someone they refer me to IT who tell me they are dealing with the query! This is extremely irritating and far beyond the expected amount of time to wait for a simple trip log
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Replies (3)0
Replies (3)
Netstar's replyOfficial
13 Sept 2017, 07:47Good day Mr Birkett,
Please be advised I am unable to establish telephonic contact with you.
I have sent an email requesting a convenient time.
Awaiting your response.
Kind regards
Given
Best regards,
Netstar's reply13 Sept 2017, 07:47
Official
Good day Mr Birkett,
Please be advised I am unable to establish telephonic contact with you.
I have sent an email requesting a convenient time.
Awaiting your response.
Kind regards
Given
Best regards,
Netstar's replyOfficial
14 Sept 2017, 08:53Good day Mr Birkett
I have sent you an email in relation to your query.
Kind regards
Denise
Best regards,
Netstar's reply14 Sept 2017, 08:53
Official
Good day Mr Birkett
I have sent you an email in relation to your query.
Kind regards
Denise
Best regards,
Netstar's replyOfficial
14 Sept 2017, 08:56Good day Mr Birkett
As per our telephonic conversation, you have informed me the query has been resolved.
Kind regards
Denise
Best regards,
Netstar's reply14 Sept 2017, 08:56
Official
Good day Mr Birkett
As per our telephonic conversation, you have informed me the query has been resolved.
Kind regards
Denise
Best regards,