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Kerina M

1 reviews | Active since May 2016

14 Sept 2016, 15:54

transfer of unit over a month no repsonse

<p>i had met an accident on the 11th of august 2016, trying to get ahold of net star to transfer my unit and no one seems to care, my car insurance will not cover me until this is done and i have emailed and called countlessly.</p> <p> </p> <p>what i cant understand is that whenthe group wants the business they sit on you until you take up the offer, now when the consumer requires assistance no one cares.</p> <p> </p> <p>waste of money and time.</p> <p> </p> <p> </p>

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Replies (6)
Netstar
Netstar's reply14 Sept 2016, 16:35
Official

Good day Kerina

Please be advised that I was unable to establish telephonic contact with you.

I did e-mail you with regards to the complaint, awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply15 Sept 2016, 09:13
Official

Goood day Kerina

As per our telephonic conversation, you have informed me to call you at 09h30.

Kind regards

Denise

Netstar
Netstar's reply15 Sept 2016, 10:03
Official

Good day Kerina

Please be advised that I was unable to establish telephonic contact with you.

I did e-mail you with regards to the complaint, awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply15 Sept 2016, 10:20
Official

Good day Kerina

As per our telephonic conversation, I will investigate and I will revert to you with feedaback.

Kind regards

Denise

Netstar
Netstar's reply19 Sept 2016, 12:28
Official

Good day Kerina

Please be advised that I was unable to establish telephonic contact with you.

I did e-mail you with regards to the complaint, awaiting your response.

Kind regards
Denise

Netstar
Netstar's reply21 Sept 2016, 09:18
Official

Good day Kerina

Thank you for replying to my email.

This query has been resolved.

Kind regards

Denise