MR
Mack R

1 reviews | Active since Feb 2019

21 Sept 2023, 19:32

Tracker unit fitted in wrong car under my profile

Netstar fitted tracker unit in car that I don't know and I don't even own somewhere in pietermaritzburg a place where I have never been in my entire life. I called them several times to alert them about issue since April but still today they handed over my name.This is very scary that a tracking company doesn't even have any idea of where and who they fitting their unit to. More over this is very disappointing and their stuff are very unreliable let alone useless.

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Replies (2)
Netstar
Netstar's reply22 Sept 2023, 09:05
Official
Good day Mack,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards 
Netstar 
Netstar
Netstar's reply22 Sept 2023, 13:07
Official
Good day Mack,

Please note our legal department has advised contact was made and  they are investigating the matter.

Kind regards
Netstar