S
Simphiwe

1 reviews | Active since Jun 2022

24 Jun 2023, 09:54

Tracker installation

Booked fitment and confirmed the booking three days before fitment date. On the fitment date, only when we call to follow up they notify us that the booking was cancelled. We now have to wait another week and cancel the plans for another day for the technicians to fit the tracker.

Netstar takes no responsibility whatsoever that they inconvenienced the client and won’t even attempt to rectify the problem.

0
Replies (1)
Netstar
Netstar's reply24 Jun 2023, 10:03
Official
Good day Simphiwe 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our consultants will make contact with you. 

Regards
Netstar