1 reviews | Active since Jan 2017
Tracker **********
Can a competent agent advise what is happening on my Tracker Profile.
One of your consultants advised that my account is in arrears and that it has been handed over, but Netstar deducts from my bank account every month, even this month.
When i try to log onto your Netstar App it shows an error " your ID NO does not exist on our database, you do not have an existing contract with Netstar"
Yesterday, (09/03/2023) i got a call from a sales agent advising me to join Netstar, i asked her to check my profile coz i have an existing tracker with netstar. After checking my account she advised that i do have a profile but the car that is registered under my ID Number is a FORD FIESTA. I don't even have a Ford Fiesta, i have a VW.
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will look into the matter and provide feedback.
Kind regards,
Netstar Team
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will look into the matter and provide feedback.
Kind regards,
Netstar Team