KM
Karabo M
1 reviews | Active since Jul 2023
11 Oct 2023, 11:34
Tracker cancellation
I got involved in an accident in August and I sent. A WhatsApp message ,I’m still waiting for the back request I did up to date . I tried to call them to cancel the tracker since my car is written off . I sent an email , WhatsApp no respond . It actually made me wonder if I was involved in a hijack is this how they would respond to the matter . Their service is extremely bad
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Netstar's replyOfficial
11 Oct 2023, 11:49Good day Karabo,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Retentions Team to resolve this matter as soon as possible and make contact with you.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Retentions Team to resolve this matter as soon as possible and make contact with you.
Kind Regards,
Netstar
Netstar's reply11 Oct 2023, 11:49
Official
Good day Karabo,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Retentions Team to resolve this matter as soon as possible and make contact with you.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Retentions Team to resolve this matter as soon as possible and make contact with you.
Kind Regards,
Netstar