XF
Xola F

1 reviews | Active since May 2023

30 Oct 2024, 09:21

Tracker

I am not happy with Netstar and the sad Part is that I am in 36 months contract.Yesterday I pressed my panic button several times not even a call I got from them.

This thing when You pressed panic buton they first send sms I do not understand it how are u gonna be able to reply to a message if you are in trouble.

The minute a press my panic button several times they should start checking or making sure if you okay or start doing something but they do not do that and I am not happy at all.

0
Replies (1)
Netstar
Netstar's reply30 Oct 2024, 09:28
Official
Hi Xola

Thank you for flagging this matter with us. We are sorry to hear that you feel this way about our service. Please note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar