Total Incompetence
<p>A year ago Netstar was to cancel an account which they faild to do. A year later thay are demanding payment. After numerous attempts to sort this out no luck from Netstar. I am now receiving final demands via SMS for payment. Three times via these SMS and twice via e-mail I have requested their banking details to make the payment and no reply from them, just another SMS giving me 48 hours to pay. Their stall obviously do not understand that to make a payment a person needs the banking details to do so. *********** service from an *********** company.</p>
Good day James
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Best regards,
Good day James
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Best regards,
Netstar now wants to close this off as we paid what they have ********** from us. I hope all Netstar employees have a good Christmas on the money they have obtained by *********** a pensioner who now has no money for Christmas. Netstar claim that they will investigate again like they were going to do so many times before, and nothing ever happened. I can write this off as a very bad experience from a company with no ethics.
Netstar now wants to close this off as we paid what they have ********** from us. I hope all Netstar employees have a good Christmas on the money they have obtained by *********** a pensioner who now has no money for Christmas. Netstar claim that they will investigate again like they were going to do so many times before, and nothing ever happened. I can write this off as a very bad experience from a company with no ethics.
Good day James
As per our telephonic conversation, I have provided you with feedback from the relevant department. We will continue to investigate and will revert to you with feedback.
Kind regards
Denise
Best regards,
Good day James
As per our telephonic conversation, I have provided you with feedback from the relevant department. We will continue to investigate and will revert to you with feedback.
Kind regards
Denise
Best regards,