Took my money and didn't tell me why

Item: Netstar
Rating: 1
Author: Zamani M

I emailed netstar twice asking an explanation for why they debited my account for R253 instead of the usual amount of R69 that we are contracted for. I have received no response for 4 weeks. I now want to cancel my account.

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Replies (1)

Netstar's replyOfficial

23 Aug 2017, 13:43

Good day Ms Mcina

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar's reply23 Aug 2017, 13:43

Official

Good day Ms Mcina

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise