AM
Andille M
1 reviews | Active since Nov 2012
12 Jul 2020, 12:19
Took 2 hrs to arrive after my truck was reported as ******
Reported my truck as ****** at 2:54am Recovery team arrived more than 2 hrs later and the tracker was already removed. The tracker was removed at 4:33am an hour and half after the truck was ******. Recovery team was nowhere in sight.
I am absolutely horrified by the poor response and overall service. They were taking too long to update me as to what was happening.
I am considering cancelling my contracts on all my remaining vehicles right now
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Replies (1)0
Replies (1)Netstar's replyOfficial
14 Jul 2020, 14:11Good day Andille,
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to the Emergency department. A consultant will contact you to assist.
Regards,
Netstar
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to the Emergency department. A consultant will contact you to assist.
Regards,
Netstar
Netstar's reply14 Jul 2020, 14:11
Official
Good day Andille,
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to the Emergency department. A consultant will contact you to assist.
Regards,
Netstar
Thank you for bringing this matter to our attention.
Please be advised that your query has been escalated to the Emergency department. A consultant will contact you to assist.
Regards,
Netstar
