Tired of chasing Altec Netstar

<p>I cant believe how *********** Altech Netstar is.The way I have to chase them,you would swear I am the business and they are client. I made a booking last week Tuesday(31 January 2017) through the call centre to have my tag replaced, the lady I spoke to said it was R150 and the fitment centre(Vodaworld) would come to my house, they would call when they come. A week later no one has contacted me. So I call to find out why, only to find out that the fitment centre they made a booking with does not even make housecalls. The lady who is helping me today, suggest we find a fitment centre that makes housecalls, she finds one in Selby. To my surprise the replacement tag is no longer R150 but R250 now. She cant even explain if the price differs by fitment centres. You cant imagine the way I am annoyed right now because its not the first time I have to chase Altech like this, even with my initial fitment I had to literally fight to get the device fitted. I am at a point where this level of unproffessionalism is about to lead me to the door.</p>