This business has won. I give up.

They can only track your car in the morning. Something to do with satellites? I've requested cancelling my policy three times. The first time via email. The second two times via phonecall. I am drained. This business has broken so many of their customers. Can you stop debiting my account. I have cancelled so many times already I don't know how to get you to stop. Every single month it's the same thing. "We can see you tried to cancel it. Let me help you cancel it" then another debit goes off. I'm exhausted. What is the next step? How can I report this business for this unfair practice? They don't plan on cancelling my policy no matter how many times I call and ask them politely. I am tired.