DW
Darlene W

1 reviews | Active since Feb 2026

13 Feb 2026, 17:16

They will pester you non stop!

I am extremely unhappy with Netstar! THEY fail to deduct money via debit order (there are funds in my account) then they get the Nimble group to pester me. Even after I paid via EFT they still call me! I called customer service and even requested to speak to the manager, which I was told he is in a meeting and will call me back, I'm still waiting for his call... And I'm still being bombarded with calls from the Nimble group! I will most certainly lay a complaint and go to the ombudsman as this is not the first time!

0
Replies (2)
Netstar
Netstar's reply13 Feb 2026, 17:27
Official
Good day Darlene 

We are sorry to hear about your experience. Please note the matter has been escalated to our internal team for further assistance.

Kind regards 
Netstar 

Best regards,

Netstar
Netstar's reply16 Feb 2026, 13:32
Official
Good day Darlene,

Thank for taking our call and allowing us an opportunity to assist with your request. Please note Nimble will no longer make contact with you.  Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards 
Netstar 

Best regards,