AS
Andrew S

1 reviews | Active since Aug 2021

20 Aug 2021, 20:17

They don't take their clients seriously.

I'm so disappointed in Netstar. I upgraded my tracker on the 13th August 2021 and the new unit is not working. I took it back to Vereeniging fitment centre on the 13 August 2021 to be fixed and to date it is still not working. I also called customer service but it seems they can't help me. At the moment my car is at a risk of being ****** and not recovered.

0
Replies (1)
Netstar
Netstar's reply21 Aug 2021, 08:07
Official
Good day Andrew,

 We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Kind regards,
Netstar