pM
pretty M
1 reviews | Active since Apr 2019
11 Oct 2024, 08:13
They don’t follow client’s instructions
The worst experience Ive ever had with Netstar!!!!!! They cancelled a tracking device on a car I still own and kept a tracking device for the car I sold and now they want me to pay for a tracking device on a car I don’t have!!!!!!!! And the car i own doesn’t have an active tracking!!! Just cancel this contract and I will go to another tracking device company!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
11 Oct 2024, 08:20Good day Pretty,
We are sorry to hear that you are not satisfied with our service.
We have noted your query and will be looking into it further to provide assistance.
Kind Regards,
Netstar
We are sorry to hear that you are not satisfied with our service.
We have noted your query and will be looking into it further to provide assistance.
Kind Regards,
Netstar
Netstar's reply11 Oct 2024, 08:20
Official
Good day Pretty,
We are sorry to hear that you are not satisfied with our service.
We have noted your query and will be looking into it further to provide assistance.
Kind Regards,
Netstar
We are sorry to hear that you are not satisfied with our service.
We have noted your query and will be looking into it further to provide assistance.
Kind Regards,
Netstar
pM
pretty M's updateReviewer Update
11 Oct 2024, 13:31How did you not reach me when someone called and the person was very rude!!!!! She never assisted me, after all these years Ive been with this company I was assisted accordingly but the person I spoke to today needs to go back to training because you can’t treat people like that!!!!!!!
pM
pretty M's update11 Oct 2024, 13:31
Reviewer Update
How did you not reach me when someone called and the person was very rude!!!!! She never assisted me, after all these years Ive been with this company I was assisted accordingly but the person I spoke to today needs to go back to training because you can’t treat people like that!!!!!!!
Netstar's replyOfficial
11 Oct 2024, 13:50Good day Pretty,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Kindly note that we have escalated this further for assistance.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Kindly note that we have escalated this further for assistance.
Kind Regards,
Netstar
Netstar's reply11 Oct 2024, 13:50
Official
Good day Pretty,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Kindly note that we have escalated this further for assistance.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Kindly note that we have escalated this further for assistance.
Kind Regards,
Netstar