JN
Jacinta N

1 reviews | Active since Aug 2015

06 Jun 2024, 13:36

THEFT

If ever it was possible to give people a minus zero rating I would, what a ****!! These people have the WORST service I have ever come across. I have never heard of them when I still had a car and now it’s been THREE years of them *****ing my money from my account because they refuse to cancel my policy with them. I haven’t had a car since 2021, I have called them, I have emailed them when their call centre people call me I also tell them that I do not have a car and have sent emails to cancel my policy with them, they acknowledge it and then go back to debiting my account. NETSTAR!!! Stop going into my account, I’ve had enough of you

0
Replies (2)
Netstar
Netstar's reply06 Jun 2024, 13:56
Official
Hi Jacinta

Thank you for flagging this matter with us.
Kindly note that this matter has been escalated and a consultant will contact you to assist.

Kind regards,
Netstar
Netstar
Netstar's reply10 Jun 2024, 09:03
Official
Hi Jacinta

Kindly note that we tried to make contact with you to no avail.
Please advise on a convenient time to contact you and assist.

Kind regards,
Netstar